Introduction
Natural Language Processing (NLP) has revolutionized customer service by enabling AI chatbots to understand, interpret, and respond to human language naturally. These intelligent systems are transforming how businesses interact with customers, providing 24/7 support and personalized experiences at scale.
[Full content includes NLP Fundamentals, Chatbot Architecture, Intent Recognition, Context Understanding, Multi-channel Integration, Training & Optimization, Human-AI Collaboration, ROI Measurement, and Future Trends.]
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